People Strategy

"I'll raise it next week." If I had a dollar for every time I've heard a founder or manager say that, I'd have a very healthy coffee budget. Here's the pattern I see again and again in growing businesses. Something small pops up. Someone isn't quite sure what's expected of them. A great team member is getting quietly restless. A behaviour is starting to rub the team the wrong way. The manager fully intends to say something. They really do. But it's busy, it feels a bit awkwar

Four generations, working side by side. Boomers with decades of hard-won experience. Gen X doing what Gen X always does - quietly holding things together. Millennials stepping into leadership. Gen Z asking questions nobody's quite heard before.

Gen Z are pragmatic, informed, and crucially, they're not willing to stay somewhere that doesn't work for them just because leaving feels risky. The old levers don't move them the same way. But that doesn't mean they're unmotivated. It means they're motivated by different things.